Incident History
History
June 13 7:09 PM UTC500: INTERNAL_SERVER_ERROR
AWS servers are back up and running. Teachers and students can now log in to Legends of Learning.
AWS systems are currently experiencing technical difficulties, which is impacting the ability for teachers and students to access Legends of Learning. We are monitoring the situation and will provide updates.
Teacher and Student Maintenance Message
Incident has been resolved - teachers and students can now access Legends of Learning as expected. Thank you for your patience!
We are currently investigating the issue of students and teachers receiving a maintenance screen when attempting to access Legends of Learning.
Students Experiencing White Screen
The issue of students receiving a white screen when attempting to access Legends of Learning has been resolved. Thank you for your patience!
We are currently investigating an issue of students receiving a white screen when attempting to access Legends of Learning.
Students Receiving White Screen Upon Log In
Our team has resolved the issue. Students can now log in to Legends of Learning without receiving a white screen. Thank you for your patience!
Our team has identified the cause of students receiving a white screen upon log in. They are currently working on a fix.
Students unable to access teacher assignments
The engineering team has resolved the issue. Students are now able to access teacher assignments.
Students are currently unable to access teacher assignments. All students are receiving a message stating "There are no assignments available for you or your group." Our team is currently investigating the issue.
Teacher and Student Database Connection Errors
Student and Teacher database connection errors have been resolved.
The team continues to implement a possible solution to the teacher and student database connection errors.
The team is now implementing a possible solution to the teacher and student database connection errors.
We are currently investigating the database connection issues that teachers and students are reporting.