History

October 28, 2022
Teacher and Student Database Connection Errors
Resolved

Student and Teacher database connection errors have been resolved.

October 28, 2022 8:29 PM UTC
Identified

The team continues to implement a possible solution to the teacher and student database connection errors.

October 28, 2022 6:15 PM UTC
Identified

The team is now implementing a possible solution to the teacher and student database connection errors.

October 28, 2022 5:21 PM UTC
Investigating

We are currently investigating the database connection issues that teachers and students are reporting.

October 28, 2022 4:26 PM UTC
December 16, 2022
Students unable to access teacher assignments
Resolved

The engineering team has resolved the issue. Students are now able to access teacher assignments.

December 16, 2022 2:33 PM UTC
Investigating

Students are currently unable to access teacher assignments. All students are receiving a message stating "There are no assignments available for you or your group." Our team is currently investigating the issue.

December 16, 2022 2:00 PM UTC
April 12, 2023
Students Receiving White Screen Upon Log In
Resolved

Our team has resolved the issue. Students can now log in to Legends of Learning without receiving a white screen. Thank you for your patience!

April 12, 2023 1:52 PM UTC
Identified

Our team has identified the cause of students receiving a white screen upon log in. They are currently working on a fix.

April 12, 2023 1:08 PM UTC
April 13, 2023
Students Experiencing White Screen
Resolved

The issue of students receiving a white screen when attempting to access Legends of Learning has been resolved. Thank you for your patience!

April 13, 2023 3:51 PM UTC
Investigating

We are currently investigating an issue of students receiving a white screen when attempting to access Legends of Learning.

April 13, 2023 2:43 PM UTC
April 26, 2023
Teacher and Student Maintenance Message
Resolved

Incident has been resolved - teachers and students can now access Legends of Learning as expected. Thank you for your patience!

April 26, 2023 6:27 PM UTC
Investigating

We are currently investigating the issue of students and teachers receiving a maintenance screen when attempting to access Legends of Learning.

April 26, 2023 6:20 PM UTC
June 13, 2023
500: INTERNAL_SERVER_ERROR
Resolved

AWS servers are back up and running. Teachers and students can now log in to Legends of Learning.

June 13, 2023 9:10 PM UTC
Identified

AWS systems are currently experiencing technical difficulties, which is impacting the ability for teachers and students to access Legends of Learning. We are monitoring the situation and will provide updates.

June 13, 2023 7:15 PM UTC
February 8
Assessment Blank Screen for Students
Resolved

Students are now able to continue assessments without receiving a blank screen. Thank you for your patience!

February 8 3:23 PM UTC
Investigating

Students are currently receiving a blank screen after answering their first assessment question. Our team is investigating the issue.

February 8 1:42 PM UTC